Privacy Policy

Clean Garage Crew (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you visit cleangaragecrew.com or use our services, how we use it, and the choices you have.

Information We Collect

Information you give us directly:

• Name, email address, phone number, and message content when you fill out our contact form or booking form
• Garage photos you send us for an estimate or during service
• Information you provide on estimate, approval, or service forms (such as service address, garage size, and scope of work)

Information collected automatically:

• Basic site usage data such as pages visited and browser type, collected through Jetpack Stats (built into our WordPress.com hosting). We do not use Google Analytics or other third-party tracking tools on this site.

We do not knowingly collect information from children under 13.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide estimates
• Schedule and confirm appointments
• Deliver garage cleaning, organization, and transformation services
• Send service-related communications, such as confirmations, follow-ups, and review requests
• Improve our services and website

We do not sell your personal information.

How We Share Your Information

We share information only as needed to run the business:

• With service providers that help us operate, such as our form and scheduling tools (JotForm), our customer relationship management system (HubSpot), and our email provider (Google Workspace)
• If required by law, such as in response to a valid legal request

We do not share your information with third parties for their own marketing purposes.

Text Messaging (SMS)

If you provide your phone number, we may text you about estimates, scheduling, service confirmations, and follow-ups. We do not share your mobile phone number or opt-in information with third parties or affiliates for their marketing purposes. You can opt out at any time by replying STOP.

Photos and Before/After Content

We may take before-and-after photos or video during a job for quality documentation. We will only use your photos in marketing, on our website, or on social media with your separate approval. If you do not want photos taken or used, let us know and we will honor that.

Data Retention

We keep customer information for as long as needed to provide services, meet legal or tax obligations, and maintain business records.

Your Choices

• You can ask us to stop sending marketing or follow-up messages at any time.
• You can ask what personal information we have on file about you and request corrections.
• California residents may have additional rights under state privacy law.

Security

We take reasonable steps to protect your information, but no method of transmission or storage is completely secure.

Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top will reflect the most recent version.

Contact Us

Questions about this policy can be sent to:
Clean Garage Crew
hello@cleangaragecrew.com
(760) 849-1810